We always try and accommodate any special requests by our guests.  

However, this is on a case-by-case basis and not always possible.  

Yes.  We have a minimum 2-night stay.  

However, please note minimum stays can vary during peak seasons/long weekends.  

• Full refund for cancellations up to 30 days before check-in. 

• If booked between 30 and 14 days before check-in, full refund for cancellations made within 48 hours of booking. 

• Cancellations that occur or reductions of length of stay within 14 days of arrival or part way through the stay, the guest will incur the total accommodation cost of all night's reserved, regardless of guest’s actual arrival or departure date.

Please note: Travel or holiday insurance protects you from facing unexpected expenses, we do recommend you book insurance for happy and safe travel.

It does not happen often, but unforeseen circumstances may arise making a reserved property unavailable, (for example, a homeowner may decide to withdraw their property for its sale, to conduct alterations/repairs, or change the property to one for personal use). 

Time in a Place do not accept any liability for such an occurrence, financial or otherwise. If any of these situations occur, we reserve the right to cancel the booking on behalf of the owner. 

However, every effort will be made to find alternative comparable accommodation for the intended dates of stay or unused rental fees and charges will be refunded in full. No further compensation will be offered.

Yes, we have some great quality hire options for your little one's stay.  We offer porta-cots with clean fresh cotton linen and/or great quality highchairs. 

For the latest hireage rates and equipment available please contact Baby Beach Hire on 021 174 6877.

Yes, some of our properties may not be suitable for children (Safety reasons etc).  This information is listed on our property blurbs.  

However, it is the guest’s full responsibility to check with Time in a Place as to whether the property is, to the best knowledge of, safe for children.

Yes, we do have a small number of pet friendly homes.  

Any pet friendly properties have this information listed in their property description.  Or for further queries please let us know when making a reservation.

All amenities are listed in our property information and range per property.  

There is something for everyone in the Bay of Plenty! 

From our stunning beaches to our delicious ice-cream.  From learning to surf to fashion boutiques. 

For some inspiration click here.